Who we are:
PJM Solutions is an organisation that is highly focused in the area of Customer Relationship Management
software solutions.
What we do:
We take pride in helping businesses
implement computer software to solve the
database riddle.
Our range of products and expertise mean
that we can analyse your needs and
objectives and make a recommendation
about which product is right for your
business. Dependent on your requirements
and future objectives we can offer
solutions for basic contact management
to CRM, eCRM and eBusiness.
What is CRM?
A
Customer Relationship Management
Solution is a database system that
enables your Sales, Marketing and
Customer Service departments to better
manage their relationships with your
clients.
Customers are at the heart of any
business regardless of size or target
market
Successful companies have grown to their
position based on long-term
relationships built with satisfied
customers.
Learning more about a customer's needs
and behaviours enable companies to
develop stronger and more profitable
relationships. Stronger relationships
will increase sales and promote better
retention of key customers.
At PJM we understand the software itself
is just a tool for facilitating CRM to
take place. The tool must fit the
purpose, but your staff must understand
and embrace that purpose.
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